wjslots Privacy Policy

1. Introduction

wjslots ("wjslots," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "Player," or "User") of the wjslots Platform at wjslots.one. This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights available to you under Philippine law.

This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 9173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data collected through the wjslots website, mobile platform, customer support channels, and any other touchpoints through which you interact with wjslots.

2. Personal Data We Collect

2.1 Registration & Account Data

When you create a wjslots account, we collect the following information:

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify you are 21 years of age or older)
• Residential address (including barangay, city/municipality, province)
• Email address and mobile number
• Username and encrypted password
• Preferred language and currency (Philippine Peso, ₱)

2.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and the Anti-Money Laundering Act (Republic Act No. 9160, as amended), we may collect:

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys national ID, driver's licence, PRC ID)
• Proof of residential address (e.g., utility bill, bank statement)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account, bank statement)
• Selfie or live photo for identity matching purposes

2.3 Financial Transaction Data

We collect records of all deposits, withdrawals, and gaming transactions conducted through your wjslots account, including payment method details (masked card numbers, GCash/PayMaya account references), transaction amounts in Philippine Peso (₱), timestamps, and transaction reference numbers.

2.4 Technical & Usage Data

When you access the wjslots Platform, we automatically collect certain technical information, including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Pages visited, features used, and session duration
• Referring URL and search terms used to find the Platform
• Cookie identifiers and similar tracking technologies

2.5 Communications Data

We retain records of communications between you and the wjslots support team, including live chat transcripts, email correspondence, and any documents or screenshots you submit in connection with a support request or dispute.

3. How We Use Your Personal Data

wjslots uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your wjslots account, including processing deposits and withdrawals in Philippine Peso (₱).
• Identity verification: To verify your age (21+), identity, and eligibility to use the Platform in compliance with PAGCOR requirements.
• Regulatory compliance: To fulfil our obligations under the Anti-Money Laundering Act, PAGCOR regulations, and other applicable Philippine laws, including reporting obligations to the Anti-Money Laundering Council (AMLC).
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Responsible gaming: To monitor gaming activity and apply responsible gaming tools such as deposit limits, session reminders, and self-exclusion where requested or required.
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and content of the wjslots Platform.
• Marketing communications: To send you promotional offers, bonuses, and news about wjslots, where you have provided consent to receive such communications. You may opt out at any time.

4. Legal Basis for Processing

wjslots processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform the contract between you and wjslots (i.e., to provide the gaming services you have registered for).
• Legal obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act.
• Legitimate interests: Processing is necessary for the legitimate interests of wjslots, including fraud prevention, platform security, and responsible gaming enforcement, provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

wjslots does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following circumstances:

• Service providers: With trusted third-party service providers who assist in operating the Platform (e.g., payment processors such as GCash, PayMaya, BPI, BDO, Metrobank; KYC verification providers; IT infrastructure providers), subject to strict data processing agreements.
• Regulatory authorities: With PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities where required by law or regulation.
• Law enforcement: With Philippine law enforcement agencies where required by a valid court order, subpoena, or legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets involving wjslots, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

6. Cookies & Tracking Technologies

wjslots uses cookies and similar technologies (e.g., web beacons, pixel tags, local storage) to operate and improve the Platform. The types of cookies we use include:

• Essential cookies: Required for the Platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
• Analytics cookies: Collect anonymised data about how players use the Platform to help us improve performance and content.

You may manage non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the wjslots Platform. wjslots does not use third-party advertising or retargeting cookies.

7. Data Retention

wjslots retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and PAGCOR regulations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in accordance with anti-money laundering requirements.
• KYC verification documents are retained for the period required by PAGCOR and the AMLC.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC guidelines.

8. Data Security

wjslots implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and wjslots servers
• Encryption of sensitive data at rest, including payment credentials and identity documents
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication for administrative access to systems containing personal data

9. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by wjslots:

• Right to be informed: The right to know what personal data wjslots collects and how it is used, as described in this Privacy Policy.
• Right of access: The right to request a copy of the personal data wjslots holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond within fifteen (15) working days as required by the NPC.

10. Children & Minors

The wjslots Platform is strictly intended for persons who are 21 years of age or older, as required under Philippine law and PAGCOR regulations. wjslots does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, return any deposited funds to the payment source, and delete the personal data in question. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].

11. International Data Transfers

wjslots primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines (for example, cloud hosting providers), wjslots ensures that such transfers are subject to appropriate safeguards, including data processing agreements that require the recipient to provide a level of data protection equivalent to that required under the Data Privacy Act of 2012 and NPC regulations.

12. Third-Party Links

The wjslots Platform may contain links to third-party websites or services for informational purposes. wjslots is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to personal data collected by wjslots through the wjslots Platform.

13. Updates to This Privacy Policy

wjslots reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR requirements. Where material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the wjslots Platform following any update constitutes acceptance of the revised Privacy Policy.

14. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by wjslots, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• Subject line: Data Privacy Request / Privacy Policy Enquiry
• Response time: Within 15 working days
• Language: English

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response.